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ATAIX – Crypto Exchange

Latest release: 2.1.3 ( 8th June 2022 ) 🔍 Last analysed 15th November 2021 . Custodial: The provider holds the keys
0 ★★★★★
0 ratings
6th September 2019

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Do your own research!

Try out searching for "lost bitcoins", "stole my money" or "scammers" together with the wallet's name, even if you think the wallet is generally trustworthy. For all the bigger wallets you will find accusations. Make sure you understand why they were made and if you are comfortable with the provider's reaction.

If you find something we should include, you can create an issue or edit this analysis yourself and create a merge request for your changes.

The Analysis 

(Analysis from Android review)

App Description

ATAIX is the fastest growing cryptocurrency exchange out there, operating in accordance with EU licenses while employing high-end security measures to mitigate any risk. ATAIX allows you to securely buy, store and sell cryptocurrencies and fiat currencies like Bitcoin, Ethereum, Litecoin, Euro and many more on a user-friendly mobile app and web trading platform.

It is a cryptocurrency exchange platform. It also advertises ‘high-end security measures.’ There’s no information on self-custody.

The Site

In the Terms, section 9.5:

If there is any suspicious activity related to the User’s Account, ATAIX may request additional information from the User, including authenticating documents and freeze the Account for the review time. The User is obligated to comply with these security requests or accept termination of their Account.

Also in section 21.4, Chargebacks:

ATAIX reserves the right to freeze the User’s account and lock the User’s Funds during the chargeback investigation procedure.

ATAIX has custody over your account and funds because it is able to suspend your account.

The App

We registered to the platform and tried the BTC ‘wallet.’ You can receive with the provided deposit address and withdraw by typing an external address. We were not provided with any private keys.

Verdict

This app is custodial and thus, not verifiable.

(dg)

Verdict Explained

As the provider of this product holds the keys, verifiability of the product is not relevant to the security of the funds!

As part of our Methodology, we ask:

Custodial!

Is the product self-custodial?

If the answer is "no", we mark it as "Custodial: The provider holds the keys".

A custodial service is a service where the funds are held by a third party like the provider. The custodial service can at any point steal all the funds of all the users at their discretion. Our investigations stop there.

Some services might claim their setup is super secure, that they don’t actually have access to the funds, or that the access is shared between multiple parties. For our evaluation of it being a wallet, these details are irrelevant. They might be a trustworthy Bitcoin bank and they might be a better fit for certain users than being your own bank but our investigation still stops there as we are only interested in wallets.

Products that claim to be non-custodial but feature custodial accounts without very clearly marking those as custodial are also considered “custodial” as a whole to avoid misguiding users that follow our assessment.

This verdict means that the provider might or might not publish source code and maybe it is even possible to reproduce the build from the source code but as it is custodial, the provider already has control over the funds, so it is not a wallet where you would be in exclusive control of your funds.

We have to acknowledge that a huge majority of Bitcoiners are currently using custodial Bitcoin banks. If you do, please:

  • Do your own research if the provider is trust-worthy!
  • Check if you know at least enough about them so you can sue them when you have to!
  • Check if the provider is under a jurisdiction that will allow them to release your funds when you need them?
  • Check if the provider is taking security measures proportional to the amount of funds secured? If they have a million users and don’t use cold storage, that hot wallet is a million times more valuable for hackers to attack. A million times more effort will be taken by hackers to infiltrate their security systems.
The product cannot be independently verified. If the provider puts your funds at risk on purpose or by accident, you will probably not know about the issue before people start losing money. If the provider is more criminally inclined he might have collected all the backups of all the wallets, ready to be emptied at the press of a button. The product might have a formidable track record but out of distress or change in management turns out to be evil from some point on, with nobody outside ever knowing before it is too late.